My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. When you plug your wd external hard drive to macos, does it show in finder or. Why is my toshiba external hard drive not being recognized by my new mac. Mar 18, 2020 why is external hard drive not showing up on my computer. Is your mac not recognizing your external hard drives. Fix wd external hard drive not workingrecognizedshowing up. Discover the world of external hard drives for mac.
Get a free addition to setapp the ultimate mac user book. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Your product includes 30 days of free telephone support during the warranty period. This reduced power draw helps preserve the battery life of the mac you plug the drive into. Western digital my book troubleshooting, repair, and service manuals. My book essential edition is a small, elegant, and easytouse usb. My book essential hard drive is not recognized by windows 7. How to fix my passport for mac not showing up in finderdisk utility. Sometimes, an external hard drive not showing up on mac just because the usb cable or the usb port on your mac is bad. How to fix an external disk drive that wont show up on a mac faulty cable. Boot a sick mac into target disk mode for troubleshooting. Was there an unusual behaviour of the disk say an unpleasant clicking noise.
Desktop external hard drives usually run at 7200 rpm to offer all the speed they can. The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software, or firmware updates. The hard drive hasnt fallen down or been physically damaged in any. Available in various editions from essential, to premium to world edition. Wd my book 3tb usb3 0 desktop external hard drive wdbfjk0030hbk. When you take into account price, ease of use, and. Try the drive in another mac if it works there, the problem is with the usb ports on your mac.
External hard drive connected to the usb port of an airport. Aug 28, 2017 i was working in my surface with the external hard drive. External hard drives are resourceful as they hold large volumes of data and are portable as well. Please click on the one you are in face of right now to find solutions for it. How to recover external hard drive not showing up on mac. Wd 2tb black my passport portable external hard drive usb 3. As mentioned above, malfunctioned usb port or mac computer, the. Sometimes, if a usb disk wont boot, the cause is macos issue. You are likely to encounter the following problems when using your wd my book. Before that it was working perfectly on both computers. Dont worry, the next guide we will show you the best solution to fix the hard drive not recognized problem.
How to fix my mac not recognizing my wd external hard drive quora. If you cant back up or restore your mac using time machine. Wd my book 3tb usb3 0 desktop external hard drive wdbfjk0030hbk wd30ezrs. Heres how to fix external hard drive not detectedrecognized error on a. This reduced power draw helps preserve the battery life of the. Mac or macbook doesnt recognize external drives appletoolbox. How to disassemble a western digital my book essential external hard drive. Most of the time, when you connect an external hard drive to your macs usb port, you soon see it mount on the desktop.
Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and. During install it said there was updated software and did i want to install it. I have tried it on a laptop with windows 7 and on a destop pc with. If you want to use the drive with a mac computer, see. If you want to use this drive with a windows system, see reformatting the drive on page 20 and troubleshooting on page 21. Macbook external hard drive not recognized how to reformat western digital hard drive for mac. Wd 20tb my book duo desktop raid external hard drive usb 3. For windows computers, go to the start menu and select windows update. Jan 17, 2018 mac or macbook cant detect my external drive. The process of mac recognizing an external hard drive is a little. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. I have exactly this problem, but my hard drive has a lot of important stuff i cant erase what do i do. May 25, 2012 how to disassemble a western digital my book essential external hard drive.
External hard drive connected to the usb port of an airport extreme base station 802. Wd 4tb my passport for mac portable external hard drive, usbcusba wdbp6a0040bbkwese. Get setapp and receive a free copy of the ultimate mac user book. External hard drives are not only useful for storing data but are an excellent way to transport files from one location to another. Buying and using an external hd is one thing, getting the most out of it is quite another. View and download western digital my book home edition user manual online. While the external hard drive connected to the windows computer or mac, and the device did not show up. In this guide, well show you how to format an external hard drive so you can not only get rid of the. Next day when i turn the pc on, does not recognize any more the hard drive. Western digital my book mac edition user manual pdf.
External hard drive connected to a usb, firewire, or thunderbolt port on your mac. I sent it back for a refund and will be searching for a better alternative. External hard drive no longer shows up in my computer. How to fix wd hard drive not recognized on mac without losing data. Western digital external hard drive stopped working. As shown in figure 2, the my book for mac drive has. Hi i have an external hard drive and suddenly my mac stops reading it. Many storage devices such as usb drives and external hard disk drives come preformatted in ntfs because a larger number of consumers are using them on pcs.
How to access an external hard drive thats not showing up on mac. Jan, 2020 the following wd my book data recovery guide is done with recoverit data recovery for windows. Video showing how to troubleshoot external hdd detection problems. Apr 18, 2020 external hard drives are resourceful as they hold large volumes of data and are portable as well. View and download western digital my book mac edition user manual online. Apple likes to ensure these are easy to find, so they also appear in the finder in the lefthand column under devices, since macs treat them the same way as. Hopefully there is a really easy fix to get the hard drive to mount on your desktop. How to format an external hard drive the easy way in 2020. A line of external hard drives by western digital, styled after hardbound books. Western digital my book mac edition user manual pdf download. If you have a mac, you can get mac version to follow similar steps to recover your lost data. Why is my toshiba external hard drive not apple community. Nov 14, 2019 get a free addition to setapp the ultimate mac user book. Aug 14, 2019 external hard drive connected to a usb, firewire, or thunderbolt port on your mac.
Compare portable, usb and external hard drive models for office and home and shop online. My book essential hard drive is not recognized by windows. Its backwards compatible with the previous generations, like usb 2. For mac computers, go to the apple menu and select software update. Disk drive format your my passport drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. How to reset wd my book essential and start install over.
You can find out how to format your wd elements external hard drive for mac and pc using my article here. Assuming its plugged in correctly, not wobbly or loose, the cable could be at fault. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. The external hard drive will automatically power on. If your product is not listed above, please visit the product page. My microsoft surface does not recognize the external hard drive. I just received my western digital 8tb easystore external hdd wdbcka0080hbknesn that costs more and is rumored to use higher quality wd red nas drives. I cant delete any files off my external hard drive. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product.
In addition, the following reasons may also lead to wd my passport for mac hard. My microsoft surface does not recognize the external hard. Purchased 500gb wd my book essential last night to use. Email support is free for the entire warranty period and our extensive knowledge base is. Why isnt my wd my book external hard drive being recognized. Mar 08, 2020 i have a macbook pro from 2012 and an external hard drive samsung portable something. It was perfect until yesterday, but today it keeps flashing a white light in. Force an external mac drive to mount via command line terminal. How to open an external drive thats not showing on mac. This 30 day period starts on the date of your first telephone contact with wd technical support. While transferring the files to the computer you might have found that the external hard drive is not showing up on mac. Jan 16, 2020 its backwards compatible with the previous generations, like usb 2.
How to disassemble a western digital my book essential. Also, before connecting the drive to your mac or any other. Western digital my book external hard drive users manual. Also, check the cable of drive and usb port of the mac. It didnt hit the floor but it hit one of the legs of the table. Try the following to make sure your mac is set to show mounted.
I disconnect it several times, restart the pc, remove the hard drive power and usb cable and nothing. Fix wd my passport for mac not showing upnot working on mac. What can be the reasons external hard drive not showing up on macos mojave. To fix wd external hard drive not recognizing error without data loss, you can. Connect the hard drive to another computer and then check it is responding or not. Drive speed is measured in revolutions per minute rpm, based on how fast the drive can spin. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Please make sure that your wd my book external hard drive can be recognized by your computer. Before panic sets in, you want to launch apples disk utility and select repair disk from the first aid tab. Learn what to do when a mac is not detecting or showing your external disks and fix it. Once powered off, connect the drive and if available, connect the drive to its own power source. Basically i just got myself the latest macbook as an upgrade from an old laptop.
Mac or macbook doesnt recognize external drives, troubleshooting tips. Some reasons why a drive doesnt show up in my computer. Purchased 500gb wd my book essential last night to use as backup for macbook pro. And have your wd elements for mac and lose your issues. When i moved from colombia i packed my stuff in an external hard drive, that was at the end of. I was working in my surface with the external hard drive. Western digital my book home edition user manual pdf. Macbook external hard drive not recognized how to reformat. Insert the my book power adapter into the back of the hard drive, and plug the other end into a standard electrical outlet. The drive may not be getting enough power to fully spin up and be recognized the data cable may no longer be good the partition on the drive may be damaged or files corrupted the drive itself may have failed troubleshooting your external drive its always best to. Your my book essential drive is preformatted as a single ntfs partition for compatibility with all updated windows operating systems. Troubleshoot wd my passport hard drive not showing up on mac issue.
When you need lots of onthego space for an evergrowing collection of files, you can trust our highperformance portable hard drives to get the job done. Never asked me if i wanted to use macs time machine software instead of its smartware. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. The issue can be a simple connectivity problem, partition map failure, device incompatibility, or physical damage of the external drive. Why is external hard drive not showing up on my computer. My book wdh1u0, my book wdh1u0an, my book wdh1u15000, my book wdh1u20000. My passport for mac not showing up on mac, macbook pro. Fix wd external hard drive not recognizedworking with light. Remember to try multiple ports on the mac just in case there is a. The following wd my book data recovery guide is done with recoverit data recovery for windows. The power connector, interface port, and a security slot on the back usb 3. If youre having more serious problems with getting your macbook air to book, check out this.
Jan 08, 2020 you can only read your elements external hard drive. Open a new finder window by clicking on the icon in the dock. If you want to use this drive with a windows system, see reformatting the drive. Aug 20, 2018 read this article till the end to fix my passport not opening on mac or unable to copy or transfer date between them.
Then, as i was moving my computer the hard drive fell down still plugged in. Ensure that external disks and hard drives have a check mark in the box. You can then treat the target disk as you would any other. Connect the my book external hard drive to your mac computer using a usb cable. Some users have recently reported that their my passport for mac not showing up on mac which is a very serious issue. This formatting is also known as mac os extended journaled file system. With my old laptop i had no problems what so ever when using my external hard drive. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Macs like most other computers are well working hardware which includes all the newest technologies, unfortunately sometimes hardware and software miscommunicate and causes issues in proper work. In addition, the following reasons may also lead to wd my passport for mac hard drive not showing up or not working.