Double click on it and change it to as following values configure your tpcs tcp settings as below. Search for the wifi name and enter the password show on fridge magnet provided with your smart modem. Complaint regarding equipment provided for bigpond cable broadband service. Telstra bigpond cable is a cable internet service which may be connected to all 2200. Bigpond 3g connection guide netcomm wireless support. Oct 21, 2010 design telstra offers its bigpond wireless broadband service with either a fixed desktop modem or a pc card roaming modem for notebook users. Apr 23, 2018 the blog post follows a user of ozbargain on friday night saying they were seeing a free speed upgrade as a telstra cable network customer after a power cycle or reboot of their modem. Theyre offiering us a motorola modem, but i prefer ciscobrand products. The cable technology, in australia at least, is more mature, and has been somewhat more reliable recently. The range and reliability you need to work from home when everyones home. Connecting your phone and internet to telstra cable hfc. Also what the bigpond rep said about me being on the cdlp network. Bigpond broadband cable by telstra should i remove it. How do i trigger for the modem to update the firmware 387601.
You will need to disable the bigpond software on all your computers so the router does the login instead of your computers. Telstra bigpond sierra wireless ac760s unlock success thanks for the great program. During 20067 telstra in australia are gradually migrating bigpond cable users over to a new billing system which will no longer use the heartbeat or the bigpond cable login software. Put simply, your modem connects to the internet using broadband. Connect your modem to the computer and ensure that it is connected properly. The firmware management system will allow bigpond to perform bulk updates to the firmware of modems on the docsis network. Then well help those who are using a 56k telephone connection by showing you some dialup modem tweaks further below. Use the usb extension cable and laptop screen clip.
Allows bulk updates based on region, ip address range, mac address range etc. It has a dominant position in landline telephone services, mobile phone services, domestic consumer including dialup access, broadband internet, broadband cable modem, satellite and adsl services under the bigpond brand, business data services, and cable. Firmware for bigpond aircard 790s netgear communities. Relative to the overall usage of those who have this installed, most are running it on windows 7 sp1. C3000 n300 wifi cable modem router c3000 c3700 n600 wifi. Though im pretty sure you still need to get a modem from them, there isnt any software to log on with your username and pass anymore, i think its all done through the modems info so you have to get one from them. The telstra bigpond cable service is offered by telstra bigpond as part of their broadband product range for connecting to the internet. My isp just provisioned this modem for me the same time i got the rv042g, so i probably have their latest firmware for it.
With the router connected, this is not used, the router does the job. Option 1 locate the default address of telstra modem. To configure your router for bigpond cable you will need to switch your routers wan port to bigpond cable option and specify your bigpond username and password there. Telstra is an australian telecommunications company and bigpond is the name of their internet division isp. Double click on the shortcut to open the mobile broadband manager. If the orientation of your computers usb slot or the thickness of your computer are such that pressure is applied to the end or side of the modem, you may damage the modem or your computer. Connecting to telstra bigpond cable using epipe 1 introduction the telstra bigpond cable service is offered by telstra bigpond as part of their broadband product range for connecting to the internet. Connecting to telstra bigpond cable using epipe mlip. If your firmware is out of date, contact your internet service provider isp for assistance. If nothing happens your system configuration may be preventing autorun. Telstra bigpond sierra wireless ac760s unlock success dc. I dont use adsl but use bigpond cable, the set up should be similar.
Mar 12, 2014 double click on it and change it to as following values configure your tpcs tcp settings as below. Select open folder to view files, then double click the telstra icon to start the software instal lation. Your bigpond modem needs to be the modem connected to the wall socket, as it is the one whose mac address is registered with our system. Ive a shitty telstrasupplied netgear cg3100d2 cable modem router running our bigpond cable connection one that i neither trust, nor like. Check what internet connection you can get at your address. Technicolortelstra smart modem dja0230 for adsl2plus and nbn connections, such as fttp, fttnfttb, fttc, hfc, fw great condition, nice and clean, just tested, works great highlights. Once the router is reset to factory defaults with the latest firmware installed plug the bigpond maxon bp3ext usb dongle into your computer or laptop and connect to the internet using the bigpond connection manager application. In contrast, competitor optus requires no special software, and plugging in the cable modem is all that is required. I am only doing motorola 4200 modems at the moment due to a known firmware issue that causes lockups. I will update this thread if there are any further firmware updates. Theyll probably automatically push firmware updates overthenetwork, but i may email them and doublecheck.
Bigpond next g wireless broadband usb desktop modem cnet. The modem you get with adsl will continue to work if you decide to change adsl providers, whilst the cable modem is useless outside bigponds network. The software installer includes 21 files and is usually about 1. Cable internet plans, broadband cable plans telstra cable with telstra. Bigpond broadband cable is a program developed by telstra. Does cisco manufacture a small business cable modem thats fully docsis compatible that we could purchase when we switch to cable broadband in the near future. You will have already setup your bigpond broadband adsl account when you signed up.
The problem is that the provided cable modem, a netgear cgd24n, is not suitable for the. Easier than tweaking your modem, internet optimizer software works extremely well with all connections including cable, dsl, and dialup. Use quick tools and faqs to get help with your telstra account, billing enquiries, mobile data usage, nbn plans or your entertainment subscriptions. The micro sd card slot means you can keep your devices firmware up to date. Id much prefer to bridge it across to something vaguely trustworthy, but have a couple of questions. Dec, 2019 after this, you should know your modems default address. Tg797n v3 firmware update telstra crowdsupport 387601. The notebook option is the more expensive option, both.
Simply pay out your modem if you leave before 24 months. Hi there, my friend has just purchased a netgear dgnd3300 modem router for his home asdl connection and has signed up with telstra bigpond. If youd like to speak with us in your preferred language, weve got you covered. If this is the case, try to disconnect the splitter and use another line split off another tv run perhaps for the disconnected tv. Get the best deals on bigpond wireless computer modems. After this, you should know your modems default address. Of course, all this assumes that you have a choice. The blog post follows a user of ozbargain on friday night saying they were seeing a free speed upgrade as a telstra cable network customer after a. Is there a link to the latest sw and firmware for technicolor dja0230tls cable modem. Well, telstra cable stopped using heartbeat quite some time ago now. This was an optus provided modem router however, can be used for any other isp telstra, tpg etc.
Ethernet cable, phone line cable, plastic stand and power cable. If youre talking about the cisco epc3925 modemrouter for bigpond ultimate cable, then while it is faster than your existing modem since it will allow connection speeds of up to 100mbps which im sure your bigpond cable service provisioned five years ago will not deliver, its performance as a wireless access point is far from stellar. Telstra bigpond gateway modem firmware upgrade if this is your first visit, be sure to check out the faq by clicking the link above. Telstra has released a new desktop modem for its bigpond next g wireless broadband network. We are currently deploying a system that will upgrade cable modem firmware in bulk. This guide will help you get started as quickly and easily as possible. Design telstra offers its bigpond wireless broadband service with either a fixed desktop modem or a pc card roaming modem for notebook users. If the orientation of your computers usb slot or the thickness of your computer are such that pressure is applied to the end or side of the device, you may damage the device or your computer.
Make sure the modem is turned on and plugged into the pc or laptop with a usb cable, and connected to the. I cannot understand why telstra couldnt help you i know they are as useless as ashtrays on a motorbike but this is basic support and that is what you pay for when you pay your. Complaint regarding equipment provided for bigpond. The new firmware management system has the following features. Plug your device into the modem using an ethernet cable, and use a speed test tool like speedtest to measure your latency or ping, download and upload speeds. Integrated mobile module access telstras 4g network using an inbuilt sim card 4x4 802. Use the usb extension cable and laptop screen clip instead. Telstra corporation formed from telecom australia is an australian telecommunications company under joint publicprivate ownership. Usb tethering with the ip passthrough option does not work for me on win 8.
You cannot update cable modem firmware yourself, this can only be done via bigpond. The new bigpond system will use the only the routers or cable modems mac address for authentication instead of a username and password. Page 6 usb modem will continue the instal lation process for a few minutes. Il now experiencing slowness in the network via cable also.
Bigpond computer modems for sale shop with afterpay ebay. The modem you get with adsl will continue to work if you decide to change adsl providers, whilst the cable modem is useless outside bigpond s network. This is what he said 23 weeks ago it would appear you are running on the cdlp network. For nbnadslvelocitycable with adapter modems enter. Unplug the ethernet cable and repeat the test over wifi, taking note of both results. It has a dominant position in landline telephone services, mobile phone services, domestic consumer including dialup access, broadband internet, broadband cable modem, satellite and adsl services under the bigpond brand. If connecting from the wall in one of the connections, can you.
One connection has the cable from the wall telstra technician cabled it from the wall when the nbn was installed. For the connection to work, special software has to run on the users pc, or their network router has to have bigpond specific support built into it. If your line is split to a tv anywhere along the way, you will have reduced internet performance. What is the latest firmware version of my netgear cable. Telstra bigpond getting to know manual pdf download.
What is the latest firmware version of my netgear cable modem. Step 2 connect the bigpond 3g modem to your computerlaptop. Select an unlimited data nbn, adsl or cable plan and get the first month of internet on us. Cable internet plans, broadband cable plans telstra cable with telstra smart modem. Find out more about firmware updates for your telstra supplied modem. Connect the computer to the modem and try to log in, if it needs a password it will ask for one. Netgear provides your isp with the latest firmware and your isp updates your firmware. From your main cable box outside, you should have a direct cable line to your cable modem. Please be patient while our system processes your address. You need a login client to connect to the bigpond broadband cable network. Telstra turbo modem manager is a software program developed by telstra. Cable internet plans and broadband cable bundles from telstra. Use the lan cable with two yellow ends, inserting one end into any yellow port on the telstra smart modem. The setup package generally installs about 15 files and is usually about 7.
So i tried one more thing, and that was to connect it to the laptop instead and happily everything worked and the modem was found. Insert the other end into your devices network port. Even when a router does support bigpond it is often unreliable. Unless the modem was originally supplied from telstra, you will not be able to use the modem on the bigpond. Did you know you can reuse your old wifi network details network name and. Setting up a netgear dgnd3300 modem router with telstra. Hi i am getting telstra bigpond cable extreme and looking for a router, i am looking at the linksys befsr41 dsl cable router does anyone here have this router connected to bigpond cable and does it work fine without to many problems like as in the bigpond cable client inbuilt into the router.
Jan 30, 2007 hi i am getting telstra bigpond cable extreme and looking for a router, i am looking at the linksys befsr41 dsl cable router does anyone here have this router connected to bigpond cable and does it work fine without to many problems like as in the bigpond cable client inbuilt into the router. In such cases, do not insert the modem directly into your computers usb slot. Bigpond wireless computer modems for sale shop with. I purchased the credits and ran the software and in no time the bigpond modem that telstra told me can never be used again was now showing unlocked.
I checked everything like usb cables, drivers etc, but no luck. Once the router is reset to factory defaults with the latest firmware installed plug the bigpond maxon bp3ext usb dongle into your computer or laptop and connect to the internet. You get broadband internet access through wiring either adsl, cable or the nbn network which connects to your modem. Mar 10, 2020 theres no modem fee for new telstra customers, as telstra bundles in its own wifi modem at no extra charge. Other modems are currently unable to be registered on our network. Telstra confirms cable broadband speed boost zdnet. You may have to register before you can post or view threads. You can then wirelessly connect your phone, tablet or laptop to your modem using wifi. As this is not a device that telstra provides as part of their package, the installation cd that came with it isnt much use and i am having problems finding any instructions on how to manually set this up eg settings, etc.
If you try to update or alter your telstrasupplied modems firmware yourself, you void the warranty. Bigpond broadband install problem tech support guy. Step 1 on the computer which is connected to the cable modem locate the bigpond cable login icon on the task bar in the bottomright corner of your screen. You cannot manually update your netgear cable modem or modem routers firmware. Though im pretty sure you still need to get a modem from them, there isnt any software to log on with your username and pass anymore, i think its all done through the modems info so.